
Webloyalty
What Makes Webloyalty Tick?
Webloyalty continues to grow its list of client sites year after year. Not all membership programs enjoy this kind of success. What sets Webloyalty apart from the rest? The company does it right . . . the senior management team possesses experience, education, and savvy; the programs and services meet the needs and interests of their members; and their customer service sets an industry standard.
A Bit of History
Webloyalty.com was founded during the Internet “bubble” years by direct marketing entrepreneurs. The original premise was to bring the cross-selling instituted in brick and mortar retail environments to virtual retail environments. Through that focus, Webloyalty developed into an online, marketing services company that enables e-commerce sites to further monetize their Web site traffic.
Webloyalty is headquartered in Norwalk, CT with offices and customer service centers in Shelton, CT, San Francisco, CA and, most recently, London, UK, (www.webloyalty.co.uk). Since being founded in 1999, the company and its dedicated employees have worked diligently to woo clients and impress members across the US and now in Europe.
Webloyalty also manages to be financially successful. The company maintained profitability over the past four year and increased its compounded annual growth rate by more than 30 percent over the past three years. In May 2005, the principal shareholders of Webloyalty completed a transaction to sell a stake in the company to General Atlantic LLC., a leading global private equity firm.
The combination of a sound business model, loyal employees, winning products, top-notch customer service and impressive financial performance lead Deloitte & Touche to name Webloyalty the 12th fastest growing technology company in North America in 2006.